Return & Refund Policy

🔁Returns

You have 7 working days from the date of delivery to request a return.

• Item must be unused and in original condition.
• Must be in original packaging.
• Include receipt or proof of purchase.

Refunds

Once your item is received and inspected, we’ll notify you of the status of your refund. If approved, your refund will be processed to your original method of payment. Please Drop your application here Click here Please note: processing time may vary depending on your bank or card issuer.

⏳Late or Missing Refunds

• Check your bank account again.
• Contact your credit card company — it may take a few days to post.
• Contact your bank — some processing delays may occur.

If you’ve done all this and still haven’t received your refund, please reach out to us at [email protected].

🚚Return Shipping

You are responsible for paying the shipping costs for returning your item. Shipping fees are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refund total.

🔄Exchanges

If you wish to exchange an item, please contact us at [email protected]. Additional shipping costs may apply.

⚙️Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately. We’ll verify the issue and arrange for a replacement or refund as needed.

❌Cancellations

If you wish to cancel an order, please contact us as soon as possible. If the order hasn’t been shipped, we’ll issue a full refund. If shipped, please follow the return process above.

💼Wallet Withdrawal Policy

Pluntx provides a wallet system for refunds and rewards. To withdraw funds from the wallet, the following condition must be met:

• The minimum withdrawal amount is ₹300.
• Withdrawal requests below ₹300 will not be processed.
• Users can submit a withdrawal request once the required balance is available in their wallet.

This policy ensures secure and efficient transaction handling.